Frequently Asked Questions

1.) What is your shipping & return policy?

Orders typically ship out the next business day and returns are allowed up to 30 days after delivery. You will receive tracking info as soon as it’s available. 

If you are not 100% satisfied with your purchase for any reason within 30 days of delivery, you can fill out this form (click here) to request a return and we will send a Return Merchandise Authorization shipping label for receiving efficiency. When we receive your products, we will issue a 100% refund for your original purchase. (We have a return rate lower than average for e-commerce)

See our full return policy, including for those outside the US 48, by clicking here.

2.) How do Higher Hangers work?

Traditionally, closets have been designed around the dimensions of hangers & garments. Higher Hangers are the first hangers ever to be designed around optimally efficient closet geometry. Higher Hangers have a short neck design that raises clothes up higher, reducing clutter & wrinkles & increases availabe storage space.

3.) What are they made of?

Higher Hangers are available in 3 premium styles. Slimline Velvet (non-slip), Slippery Black Plastic Slimline (same mold, without the velvet flocking), both injection molded plastic with chrome metal hooks.

Higher Hangers 2.0 are a 1-piece design in clean, classic white plastic. All products are stronger than most comparable big-box offerings as we opted for quality and longevity over making them cheap. 

4.) Do collared shirts work on Higher Hangers?

Absolutely. The design was maximized to save space but allow just enough room for shirt collars so Higher Hangers could be used for every type of clothing. Here’s an in-depth explanation.

5.) Will the velvet material get on my clothes?

No way. Several manufacturers were tested to ensure quality so the velvet coating always stays on the hangers. We’ve also boiled them in water to test for color transfer issues and found none, and haven’t ever had a complaint for color bleed.

More questions? Contact me